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Calls that do not qualify as medical emergencies place a tremendous strain on our time and resources and the consequences could be dire.
If you’re calling Hatzolah for help on Shabbat or a Yom Tov, it should only be for a life-threatening medical emergency. Of course, if you are in doubt, call.
Experienced dispatchers have been trained to decide, based on the information given by the caller, if the call needs to be dispatched.
The Hatzolah team will respond to the location, and the patient will be treated and transported to hospital, as on any other day. Anything necessary to save and preserve life will be done, without compromise. After the call, when the emergency is over, the ambulance will be cleaned and the responders will return to their base in accordance with appropriate halachic guidelines.
If a life is not in imminent danger, rather wait until after Shabbat before calling Hatzolah. However, if there is any doubt, no matter how slight, make the call.
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The Natie and Frances Kirsh Hatzolah House, 29 Durham Street, Raedene, 2192 Contact Number: 0860 100 101