Dispatchers Switch to Digital

Hatzolah has always been and strives to stay at the forefront of cutting-edge medical technology. Now the Hatzolah dispatcher system switches from paper to tablet, from more laborious administration to the swifter, digital approach.

The use of an application, installed on their Samsung tablets, allows all Hatzolah dispatchers to capture patient and ambulance information faster and far more efficiently.

Each dispatcher has a tablet with an app, written especially for us, which allows dispatchers to record information on two formats – a dispatch form and an ambulance form simultaneously. This data then links directly to all records Hatzolah has on file for each patient, so that responders can access this imperative information at the click of a button. The right care can be provided to the patient in half the time, and most importantly … without the extra paperwork.

When considering that Hatzolah’s medical response team uses only the best and latest emergency medical technology to provide optimum care to the community, it was only a matter of time before the dispatcher team would soon follow suit. We look forward to sharing with you the many ways in which our new, digital dispatch system has enhanced our performance.